Terms of Use
Welcome to My Business Profile Expert. These Terms of Use govern your access to and use of www.mybusinessprofileexpert.com and any services we provide through the website. By using our website, submitting an inquiry, or engaging our services, you agree to these Terms. If you do not agree with them, please do not use our website or services.
1. Our Services
My Business Profile Expert provides independent support services related to Google Business Profile matters. Depending on the service selected, assistance may include profile reviews, suspension assessments, compliance guidance, documentation review, appeal preparation, submission assistance, and post-restoration recommendations.
Our role is to provide professional assistance based on the information available to us. Decisions concerning verification, suspension, reinstatement, visibility, rankings, or other Google Business Profile matters are made by Google or through Google's systems. We therefore do not guarantee a particular outcome, approval, ranking position, traffic level, number of calls, or restoration timeframe.
2. Eligibility
By using our services, you confirm that you are at least 18 years old and legally able to enter into an agreement. If you are requesting services for a business or organization, you also confirm that you have the authority to act on its behalf.
3. Service Engagement
Before work begins, we may provide information about the proposed service, scope, pricing, and applicable terms. A service engagement becomes effective when you accept the applicable terms and complete any required payment or authorization.
You are responsible for reviewing the service description and providing the information needed for us to perform the agreed work.
4. Client Responsibilities
To help us provide the requested service, you agree to:
- Provide accurate, complete, and truthful business information.
- Provide relevant documents or information requested for the case.
- Provide authorized access when access is reasonably necessary for the service.
- Respond to reasonable requests for clarification or approval.
- Follow applicable Google Business Profile policies and other platform requirements.
- Comply with all applicable laws and regulations.
- Not use our services to support fraudulent, misleading, unlawful, or prohibited activity.
5. Payments and Fees
Service prices and payment requirements will be communicated before the applicable service is purchased. Unless otherwise stated, prices are presented in U.S. dollars. You agree to pay the applicable amount using an available payment method and according to the payment terms provided at the time of purchase.
6. Refunds and Cancellations
Refunds and cancellations are handled according to the terms described in our Refund Policy. If work has already started, eligibility for a refund may depend on the work completed, the service purchased, and the applicable refund conditions.
7. No Guarantee of Google Results
We are an independent service provider and do not control Google's policies, algorithms, review procedures, verification systems, suspension decisions, appeal decisions, or processing timelines.
Accordingly, we do not promise or guarantee that a Google Business Profile will be reinstated, verified, approved, restored to a particular ranking, or protected from future suspension. We also do not guarantee specific increases in searches, calls, website visits, reviews, leads, customers, or revenue.
8. Intellectual Property
Unless otherwise stated, the website's text, graphics, layouts, branding, design elements, and original materials are owned by or licensed to My Business Profile Expert and may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
9. Acceptable Use
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Provide false, misleading, or materially incomplete information.
- Attempt to gain unauthorized access to the website, systems, accounts, or data.
- Interfere with the website's security, operation, or availability.
- Use automated methods to scrape, copy, or extract website content in a manner that violates applicable law or our rights.
- Use our services in connection with activity that violates applicable Google policies or other laws.
10. Third-Party Services and Links
Our website or services may reference third-party websites, platforms, payment providers, communication services, or other tools. These third parties operate independently and may have their own terms and privacy policies.
We are not responsible for the availability, policies, content, security, or decisions of third-party services, including Google and its products or platforms.
11. Confidentiality and Information
We will use information you provide as reasonably necessary to communicate with you and perform the services you request, subject to our Privacy Policy.
You should not send passwords, authentication codes, payment card numbers, or other highly sensitive information unless it is specifically requested through an appropriate secure process.
12. Limitation of Liability
To the maximum extent permitted by applicable law, My Business Profile Expert will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of revenue, profits, customers, business opportunities, data, rankings, visibility, or goodwill arising from or related to the website or services.
To the extent permitted by law, our total liability for a claim relating to a specific paid service will not exceed the amount you paid for that service.
13. Disclaimer of Warranties
The website and services are provided on an “as available” and “as is” basis to the extent permitted by law. We do not warrant that the website will always be available, uninterrupted, secure, or error-free, or that every service request will produce a particular result.
14. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold My Business Profile Expert harmless from claims, losses, liabilities, costs, and expenses arising from your unlawful use of the website or services, violation of these Terms, infringement of another party's rights, or provision of false or misleading information.
15. Suspension or Termination
We may suspend or terminate access to the website or services when reasonably necessary, including where these Terms are violated, information provided is materially misleading, payment obligations are not met, or the requested activity creates legal, security, or operational concerns.
If a service engagement is ended, any applicable refund will be handled according to the Refund Policy and the terms of the applicable service.
16. Governing Law
To the extent permitted by applicable law, these Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. Any dispute that is properly subject to court proceedings will be handled in a court of competent jurisdiction in Orange County, Florida, unless applicable law requires otherwise.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, website, business practices, or legal requirements. The revised version will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.
18. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
19. Entire Agreement
These Terms, together with any applicable service-specific terms and our Privacy Policy and Refund Policy, form the applicable agreement governing your use of our website and services, unless a separate written agreement expressly provides otherwise.
20. Contact Information
If you have questions about these Terms or our services, please contact us:
My Business Profile Expert
Email: support@mybusinessprofileexpert.com
Phone: (855) 217-6770 (Toll-Free)
Website: www.mybusinessprofileexpert.com